Wildberries management began to fine employees for goods damaged by the supplier
The management of the Wildberries marketplace began to fine employees for goods damaged by the supplier. This is reported Mash citing anonymous sources.
Interlocutors of journalists said that, on average, at least 10 percent of the cost of one item with defects is deducted from their salary. According to them, they do not understand how to check the condition of goods in advance, since they do not have the right to open the contents of customer packages.
It is known that Wildberries employees create petitions and chats, where they record all such cases of punishment from the authorities. The service management, in turn, does not comment on the complaints of their subordinates.
September Wildberries sent client a fake instead of a branded bag. After receiving a non-original product, the buyer Victoria (last name unknown) turned to the Discount Center seller with a claim. The latter did not deny what happened and said that the bag was “changed by unscrupulous customers.” He also added that before being sent to the Wildberries warehouse and final packaging, the products undergo a thorough check.