Although Dua Lipa’s concert had a full house, several of her followers reported problems when entering Foro Sol, since their ticket codes were not recognized.
“Apparently a lot of people couldn’t get to Dua Lipa’s concert today, although their tickets were pre-purchased, they didn’t get access! I hope @Ticketmaster_Me can fix that!” the singer’s official fan club tweeted.
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Through a video, the user Kevin Amaro even pointed to the Mixup store, for allegedly cloning the codes, to resell the tickets.
“I bought my @dualipa tickets in direct pre-sale at @Ticketmaster_Me last year and I printed them months ago at @MixupTeam Parque Delta. After printing them I kept them in my bedroom for months. Today when I arrived at the access door my ticket was already been used @AtencionProfeco”.
Although they did not mention that specific event, PROFECO made a publication offering assistance to all those who have been affected by bad practices by Ticketmaster.
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If you were affected by #Ticketmaster for the following reasons:
- Cancellation of any event
- refund refusal
Join the #Collective Action against him!, wrote the dependency on their networks.